Meeting gold
I was on a 2-hour conference call yesterday with a consultant dialing in remotely. There were 3-4 of us calling in from the office. It started after 5, so a little late in the day for a long call, but my presence was 90% informational, so I was able to catch up on email muted in the background listening in.
But then... as the call started to wrap up, the consultant went to the loo -- and never even paused... just kept right on talking and detailing next steps.
He made the whole thing so terrifically natural.